Shipping Policy

At Rfglobal Ornaments, we are committed to providing our customers with a seamless and reliable shipping experience. We offer worldwide shipping to ensure that no matter where you are, you can enjoy our exquisite jewelry collections.
Shipping Methods and Delivery Times: We partner with reputable courier services to deliver your orders safely and promptly. Standard shipping typically takes 7-14 business days, depending on the destination. Expedited shipping options are available for those who need their orders sooner, with delivery times ranging from 3-5 business days. Once your order is shipped, you will receive a tracking number to monitor its progress.
Shipping Charges: Shipping charges are calculated based on the weight and destination of your order. We offer free standard shipping on orders above a certain amount, as part of our commitment to customer satisfaction. For orders that do not qualify for free shipping, the applicable charges will be displayed at checkout.
International Shipping: We proudly ship to many countries around the world. However, please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient. Customs policies vary by country, so we recommend checking with your local customs office for more information.
Handling Time: Orders are typically processed within 1-2 business days. During peak periods, such as holidays or sales events, processing times may be slightly longer. We strive to dispatch your order as quickly as possible and will notify you of any delays.
Lost or Damaged Shipments: In the unlikely event that your order is lost or arrives damaged, please contact our customer support team immediately. We will initiate an investigation with the courier service
and work to resolve the issue promptly. We may offer a replacement or a refund, depending on the situation.
Delivery Address: Please ensure that the delivery address provided during checkout is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses. If you need to update your delivery address after placing an order, please contact us as soon as possible.
Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the courier’s website. If you have any questions about your shipment, our customer support team is here to assist you.